Emergency Services

Emergency service vehicles are often required to operate in high-stress, time-sensitive environments where safety and speed are equally important. Whether it’s fire trucks, ambulances, or police vehicles, ensuring the safety of both the driver and the public is crucial. Emergency service vehicles need to manoeuvre quickly through congested areas, often in hazardous conditions, while avoiding accidents and protecting the lives of everyone involved.

The high pressure on drivers, coupled with the demands of emergency response, means that even small mistakes can lead to catastrophic consequences. From failing to fasten seatbelts to unintended vehicle roll-aways, these risks can compromise the efficiency and safety of emergency operations. Additionally, blind spots and distracted driving add to the dangers faced by emergency responders and the communities they serve.

MAX-SAFE provides a range of safety solutions specifically designed for emergency services, addressing key challenges such as driver behaviour, vehicle safety, and public protection. By integrating advanced technologies like seatbelt warning systems, anti-rollaway mechanisms, and AI-powered vision systems, our solutions help prevent accidents, ensuring that emergency personnel can focus on their life-saving duties.

Emergency Services

Benefits of MAX-SAFE Safety Solutions

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Enhanced Driver Awareness

In emergency service vehicles, drivers are often required to navigate through complex environments quickly, with limited time to process everything around them. The MAX-SAFE Vision and Audible Warning Systems significantly enhance driver awareness by providing real-time feedback on potential hazards. Whether it’s blind spots, pedestrians, or other vehicles, these technologies keep drivers informed and focused, helping them avoid accidents while responding to emergencies.

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Prevention of Human Error

Human error is a leading cause of accidents in emergency situations, whether it’s due to fatigue, distraction, or simply failing to engage the park brake. The MAX-SAFE VRU Protection and Anti-Rollaway Brake Systems work together to prevent these common errors. By automatically applying the park brake or issuing real-time alerts, these systems ensure that even under pressure, emergency vehicles operate safely and securely, reducing the risk of accidents caused by human oversight.

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Improved Fleet Safety and Efficiency

Ensuring that emergency vehicles are always safe and operational is critical to maintaining fleet efficiency. The MAX-SAFE Blind Spot Warning Systems, Seatbelt Warning Systems, Anti-Rollaway Brake Systems, and Telematics Solutions provide fleet managers with a comprehensive safety overview of their vehicles. These technologies not only reduce accidents and downtime but also help fleet managers identify trends, implement training, and optimise fleet performance. This holistic approach to safety management ensures that emergency service fleets remain efficient, safe, and compliant with regulations.

Relevant Products for Emergency Services

The MAX-SAFE Anti-Rollaway Brake System™ prevents vehicles from rolling away when the park brake has not been properly engaged. This system is particularly valuable in emergency services, where vehicles are frequently stopped on inclines or rough terrain.

In a fast-paced emergency response, forgetting to engage the park brake can result in dangerous rollaway incidents. The anti-rollaway system automatically applies the park brake if the vehicle starts moving unexpectedly, protecting personnel, equipment, and the public from accidents that can result from an uncontrolled vehicle.


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Ensuring that drivers and passengers are always properly secured is critical in emergency vehicles. The MAX-SAFE Seatbelt Warning System™ monitors seatbelt usage for all occupants and provides both visual and audible alerts when seatbelts are not fastened.

This system is essential in emergency service vehicles, where the urgency of the situation may cause personnel to overlook basic safety measures like seatbelts. By continuously monitoring seatbelt status and issuing real-time alerts, the system reduces the risk of injury in accidents, ensuring that both drivers and passengers remain safe, even in high-pressure environments.


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The MAX-SAFE Vision System provides comprehensive visibility for emergency service vehicles using AI and machine learning to detect obstacles and blind spots. This advanced technology allows drivers to monitor their surroundings more effectively, reducing the chance of collisions while navigating through traffic or dangerous environments.

Emergency service vehicles often operate in low-visibility conditions, making it difficult for drivers to see pedestrians, other vehicles, or obstacles. The MAX-SAFE Vision System enhances driver awareness by offering real-time alerts and visual feeds of the vehicle’s surroundings, ensuring that drivers can focus on responding to the emergency while maintaining a high level of safety.

The MAX-SAFE Audible Warning™ System provides spoken alerts that notify drivers of potential hazards in real time. Whether it’s a blind spot, obstacle, or pedestrian, the system uses pre-recorded messages to alert the driver to dangers, allowing them to respond quickly and appropriately.

This system is especially beneficial for emergency service vehicles operating in chaotic environments where drivers may be distracted. The clear, verbal alerts help ensure that drivers remain focused and aware of their surroundings, preventing accidents during critical moments.

Customer Story: Rural Fire Service


The Rural Fire Service had a problem. They recently purchased a new concept fire truck – a 7 tonne manual-geared, which was to carry around 2 tonnes of water. The manufacturer’s gearbox wasn’t suitable, as it wasn’t robust enough for the surrounding terrain.

The truck also had hydraulic brakes, which needed the driver to pull a handbrake manually when the vehicle had come to a stop. Different drivers had different levels of pressure/strength, and if the handbrake wasn’t applied strongly enough the truck would roll away. The truck had developed a few ‘dings’, and it was apparent there was a safety issue.

The Rural Fire Service decided to replace the gearbox with an Alison (Automatic) truck box and install the MAX-SAFE Anti-Rollaway Braking System™.


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Rural Fire Service Case Study

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